Privacy Policy

Information about the processing of your personal data and your rights as a user.

Data We Collect

We collect the information you voluntarily provide through our contact forms and quote requests: name, email address, phone number, and the content of your message. Additionally, when you browse our site, we may collect technical data such as your IP address, browser type, operating system, and pages visited, through cookies and analytics technologies.

Purpose of Processing

Your data is used exclusively to: respond to your inquiries and quote requests, manage recurring orders from wholesale clients, send commercial information about our products (olive oil, flours, preserves) if you have given your express consent, and improve the browsing experience through traffic analysis. We do not use your data for purposes other than those described herein.

Legal Basis and Retention

The processing is based on your consent (Art. 6.1.a GDPR) and on the performance of pre-contractual or contractual relationships (Art. 6.1.b GDPR). We retain your personal data for the time necessary to fulfill the mentioned purposes, and in any case, for the legal periods applicable in Argentina for tax and commercial obligations (up to 10 years). Once fulfilled, the data will be securely deleted.

Transfer to Third Parties

We do not share your personal data with third parties for marketing purposes. We may communicate your data to essential service providers for the operation of the site: hosting services, email platforms (such as Mailchimp or SendGrid), web analytics tools (Google Analytics), and payment processors if applicable. All these providers comply with data protection regulations and act as data processors under contract.

Your Rights

You have the right to access, rectify, delete, and port your personal data, as well as to limit or object to its processing. You may also withdraw your consent at any time without affecting the lawfulness of prior processing. To exercise these rights, send us an email at info@casaleduesicilie.com indicating your request. We will respond within a maximum of 30 days. If you are not satisfied, you may file a complaint with the competent supervisory authority (AAIP in Argentina).

Cookies and Similar Technologies

This site uses first-party and third-party cookies to ensure its operation, analyze traffic, and remember your preferences. You can configure your browser to reject all cookies or to notify you when a cookie is sent. However, some site features may not function properly if you disable cookies. For more information, please consult our cookie policy.

Security and Updates

We adopt appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. This policy is updated periodically; the date of the last review is October 15, 2023. We recommend reviewing it from time to time to stay informed of any changes. We do not make misleading claims, create false urgency, or claim unverified official affiliations. All information about our products and services is truthful and verifiable.

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